Firstly, I’m very sorry that you didn’t enjoy your visit to The Malt. I recall you and your friend from last night. The bar was very busy and there were indeed a number of people at the bar that you very disrespectfully have called “ch***rs”. You asked a number of questions regarding the whiskies but asked nothing specific that i could make a recommendation on. “Pas tourbé”. I did try to help but, as I said, the bar was busy and on a Friday night I cannot unfortunately spend 5 minutes with a client whilst others wait to be served.
Once again I apologize that your visit was not more enjoyable but I find some parts of this review to be extremely harsh and uncalled for. Please feel free to contact me to discuss this in person.